Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite.

The CX Suite, which debuted last week, lets enterprises design and automate assisted-service or self-service business flows, and then use them in multiple channels to standardize and optimize customer service interactions.

The Autonomous CX Suite supports five Jacada solutions:

Smart homes are here. Although not every home in the United States is tricked out with the latest technologies, they're no longer a rarity.

For example, a hefty 41 percent of the people who responded to an online survey ReportLinker conducted last year said they already owned smart home devices.

Other findings:

Maneuvering a large trailer into a confined space like a garage isn’t the easiest thing to do, especially if you don’t have a second person present to help you guide it. That is where an impressive new robot aims to help. A bit like a Roomba robot vacuum cleaner packing some serious muscle, the new Trailer Valet RVR is a wireless miniature tracked tank that is capable of pulling remarkably heavy loads. How heavy?

SPACE-X has had a busy 2018. The company has been making history continuously over the course of the last several months, and now, Elon Musk’s space startup is looking to grab some headlines once again. SpaceX will be launching one of its Falcon 9 rockets to send 5,800 pounds worth of supplies and science experiments to the International Space Station. This precious cargo will be carried within a SpaceX Dragon capsule, which has also previously made a trip to the International Space Station.

From smart speakers like the Google Home and Amazon Echo to the Roomba autonomous vacuum cleaner, there are a growing number of smart A.I.s and robots we can call on to perform different tasks in our homes.

What is cloud computing?

Ask people what cloud computing is, and you’re likely to get a dozen different explanations, which probably doesn’t help you understand any better. The truth is, cloud computing has so many different applications it can be tough to define it on the spot. For that, you deserve a more complete explanation. Here’s everything you need to know about cloud computing!

Up until recently, the University of Michigan’s aerospace engineering students could only test their drones in an atrium of one of the university’s buildings, and the flying machines had to remain tethered at all times.

The less-than-ideal conditions have led to the establishment of M-Air, a new outdoor lab that offers a much freer environment for students to test their aerial machines.